We appreciate your support and are dedicated to providing you with the best shopping experience possible. We're working hard to get you the most competitive shipping rates and options. Thank you for choosing our store as your go-to shopping destination.
Shipping Policy
Free shipping for orders over $100 after discount. (Online purchase only)
-Free shipping excludes furniture, Christmas Trees, and Large Sculptures.
-Free shipping zone as follows
-We will contact you within 48 hours if your order includes items that require manual quoting.
-Our company retains the right to interpret and resolve any disputes that may arise in regards to the free shipping policy. For more information on shipping outside this zone, see below.
Shipment processing times
All Orders are processed within 2-3 business days.
Shipping rates & delivery estimates
Shipping charges for Your Orders will be calculated and displayed at checkout.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation Email once Your Order has shipped containing your tracking number(s).
Damages
Contact us if your item is received damaged. For more information, you can visit our refund policy page.
Please save all packaging materials and damaged goods before we confirm a refund or exchange.
Contact Us
If you have any questions about this Shipping Policy, You can contact us at info@shopseason2season.com
Pickup Policy
2 Pickup Locations are available:
Season2Season at 11933 88 St, Delta, BC
During store hours
245-8291 Alexandra Rd, Richmond, BC
By appointment only. Mon-Friday 9AM-5PM
Pickup processing times:
For pickup at Season2Season store: The order will be ready to pick up in 1-2 business days.
For pickup at Richmond location: All orders will be ready to pick up in 1-4 business days.